Returns

Returns Policy 

In the unlikely event that there is problem with your order please contact us via 'Contact Us' form or email info@hekids.com.au and we will resolve your concerns. 

We do not offer refunds for any change of mind, but will happily exchange an item for another product if returned within 14 days of receipt. These items need original condition, all tags attached, unworn, unwashed and in original packaging. 

*All postage costs to be paid by the customer. 

Sale Items

Sale items can not be returned.

Faulty Items

If your item is faulty or defective as a result of manufacturing we will be happy to exchange your product, offer credit or give a full refund. 

Please notify us of any faulty products as soon as possible via 'Contact us' form or email info@hekids.com.au